Identify, investigate and resolve non-compliant activity within your organisation

URN: FSPCOMP15
Business Sectors (Suites): Compliance
Developed by: Skills for Justice
Approved on: 31 Jan 2016

Overview

This standard is about identifying and investigating activity within your organisation that is potentially non-compliant with regulatory requirements.  You must encourage staff to bring suspicions of potentially non-compliant activity to the attention of compliance staff.  You must assess the seriousness of an identified breach and determine the compliance risk posed.  You must identify and implement remedial action and make internal or external reports as appropriate.  You must initiate or recommend further training or development, or disciplinary action where necessary and identify and implement ways of avoiding recurrence of non-compliance.​


Performance criteria

You must be able to:

1. identify activity within your organisation that is potentially non-compliant with regulatory requirements, and verify and gauge the extent and context of the problem 2. encourage staff within your organisation to bring suspicions of activity that is potentially non-compliant with regulatory requirements to the attention of appropriate staff 3. determine the nature and implications of the compliance risk  4. report the non-compliance internally to the appropriate person(s) and appropriate external authorities as soon as practicable 5. iimplement remedial action to deal with non-compliant activity within realistic timescales 6. implement ways of avoiding recurrence of non-compliance, including further training or development 7. keep accurate records of any non-compliant activity and any remedial action taken or intended​

Knowledge and Understanding

You need to know and understand:

1. ​what constitutes compliant behaviour 2. how to identify potentially non-compliant behaviour 3. how to determine the nature and the implications of non-compliance and the action/response to take 4. who should be informed of non-compliant behaviour both internally and externally 5. how and when to conduct an internal investigation into non-compliant behaviour 6. the importance of preventing the recurrence of non-compliant behaviour 7. how to identify any necessary further training or development activities for employees 8. when to consider disciplinary action against employees 9. what the record keeping requirements are 10. the regulatory requirements applicable to your organisation 

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary

Regulatory bodies
This term should be extended (where appropriate) to any authority, body or person having, or who has had, responsibility for the supervision or regulation of any regulated activities or other financial services, whether in the United Kingdom or overseas. 

Regulations
This term encompasses (where appropriate) the range of obligations including rules, principles, codes and guidance plus all primary and secondary legislation, as well as supervision to which your organisation is accountable. ​


Links To Other NOS


External Links


Version Number

2

Indicative Review Date

31 Dec 2020

Validity

Current

Status

Original

Originating Organisation

Financial Skills Partnership

Original URN

FSPCOMP17

Relevant Occupations

Finance, Finance Managers and Chartered Secretaries , Financial Institution and Office Managers, Financial Institution Managers

SOC Code

2482

Keywords

Compliance; non-compliant; breach; disciplinary action; regulatory;