Standardise practice in water fittings inspections and non-compliance
Overview
This Standard is about standardising practice to ensure a consistency of judgements about water fitting compliance and non-compliance. This is in relation to inspectors working within a department.
It involves analysing inspection and compliance data, identifying training needs and differences in practice, creating opportunities to share approaches and outcomes, planning interventions to improve practice, providing technical advice and guidance and updating team members about sector developments.
In order to carry out this role, they must be experienced in the areas covered by the following standards:
- EUSWFRBE2 Inspect premises for water fittings compliance
- EUSWFRBE3 Educate, guide and enforce to secure water fittings compliance with legislation
- EUSWFRBE4 Provide information about water fittings for use in legal procedures
- EUSWFRBE7 Resolve escalated water fitting enforcement cases
This Standard is for managers, senior water fittings compliance inspectors and others who are responsible for quality and consistency of practice in water fittings compliance departments.
Performance criteria
You must be able to:
- collate and analyse data relating to water fittings inspections and non-compliance on an ongoing basis
- explore and ascertain the reasons for any anomalies in water fittings inspection or non-compliance data
- follow up with any inspectors whose decisions are outside of normal expectations without delay, to minimise impact on forthcoming inspections
- identify training needs and areas for development that will improve team members’ practice.
- provide regular opportunities for those involved in water fittings inspections to share approaches and outcomes for standardisation within the organisation and with other external organisations
- plan interventions that address any training needs and identified differences in interpretation or practice
- make sure all relevant people participate in standardisation activities
- provide technical advice and guidance to team members when required
- make sure all those involved are updated about any developments in the sector that will affect water fitting inspection decisions or practice
- communicate with water industry peers on a regular basis about inspections and non-compliance
- collate national trends of good practice and non-compliance and use these to inform standardisation practice
- explore and update the organisation’s knowledge of new water fittings technology and risk assess their compliance with legislation
Knowledge and Understanding
You need to know and understand:
- relevant legislation appropriate to England, Wales, Northern Ireland and Scotland covering the design, installation and maintenance of plumbing systems, water fittings and water-using appliances including how to apply them to new issues
- regulator specifications, appropriate British standards and approved installation methods including Type BA devices (reduced pressure zone valves) and what is required to be notified by customer prior to installation
- relevant regulatory, organisational, operational and emergency processes and procedures relating to health, safety and the environment
- what constitutes contravention of legislation for different plumbing systems
- how to store, retrieve, interrogate and collate data in organisational data storage systems
- the normal limits of data for this area of work and how to analyse the implications of results that are outside of them
- how to assess the urgency of training interventions in relation to their impact on forthcoming inspections
- techniques to identify gaps in staff members knowledge and skills
- other relevant organisations, including those relating to enforcement, their role and how to communicate with them
- the benefits and disadvantages of the range of interventions and tools for addressing people’s practice and their appropriateness in different situations
- how to structure information sharing opportunities to maximise their results for standardisation while complying with data protection regulations
- who should be involved with standardisation activities and how to engage them
- how to respond to innovation and sources of information about sectoral developments that will affect water fitting inspection decisions or practice
- how to identify national good practice and trends of non-compliance
- the use of technology to mitigate risk and how to risk assess compliance of new water fittings technology against legislation
- how to engage with manufacturers
- how to communicate information about sectoral developments, knowledge of new water fittings technology, national trends of non-compliance and good practice to water regulations team and the public