Plan and schedule inspections of water fittings and premises
URN: EUSWFRBE1
Business Sectors (Suites): Water Fittings Regulations/Byelaws Enforcement
Developed by: Energy & Utility Skills
Approved on:
2024
Overview
This Standard is about scheduling a programme of inspections for premises, and water fittings, to ensure they comply with the relevant legislation and byelaws. This can also be used for audit purposes on work carried out by contractors.
This includes prioritising inspections taking into account the different factors and likely time required for them, developing inspection schedules which make best use of available resources, and informing customers and those who will be carrying out inspections about inspection details.
This Standard is for water fittings compliance inspectors and others with responsibility for scheduling inspections.
Performance criteria
You must be able to:
- obtain relevant information and identify risk factors to be taken into account to help determine the priority order for inspections
- Apply risk based strategies to break down large or complex premises into manageable inspections
- estimate the time required for inspections taking into account the identified factors, organisational policies and requirements
- determine appropriate timescales and priority order for inspections according to identified factors, available resources and geographical location
- review and re-prioritise inspection priority order when required to take account of any new information received
- take account of any approved contractor certificates of compliance received when scheduling inspections
- liaise with appropriate people to obtain any required legal documents and additional support for the appropriate date
- confirm priority order with relevant people
- record identified risk factors, priority order and other relevant details according to organisational requirements
- ensure scheduling takes account of pre-determined priority order for inspections
- identify appropriate inspectors for the level of complexity of inspections to be carried out, recognizing any previous involvement
- use reliable information to identify the resources required for inspections
- confirm the details of inspections with customers, inspection teams and any other relevant organisations in accordance with organisational policies and procedures
- inform customers of any potential suspension of water supply during scheduled visits in line with organisational policies and procedures
- make sure scheduling provides an appropriate degree of flexibility to account for unexpected or unplanned inspections
- reschedule or cancel appointments when required in line with organisational policies and procedures
- ensure inspection schedules make optimum use of resources within resource and organisational constraints
- confirm the effectiveness of inspection schedules with relevant people at appropriate stages
- make sure inspection schedules contain relevant details and are provided to appropriate people
Knowledge and Understanding
You need to know and understand:
- current legislation relating to water fittings
- how to access information sources including organisational records, billing details, installation design diagrams, notifications, previous inspection reports
- what is required for different types of inspection including planned or forecasted inspections, new and existing properties, first and follow up inspections and audit of approved contractors’ work
- the categories of risk for different property types and the risks of each to the network including how to interpret classification codes
- how to interpret installation design diagrams, letters of consent under notification for new and existing properties and certificates of compliance issued by approved contractors
- how to determine different fluid risk zones within a premises
- how to adapt scope and detail of planned inspections according to changing circumstances or fresh information received prior to inspections
- the purposes of inspections, different types of customers, premises and contractors and the implications of these for inspections
- the use of suspension of water supply to prove plumbing systems and the implications of duration of suspension
- the requirements of the relevant national water regulator for prioritisation and factors which affect prioritisation including water quality, customers with specific needs, purpose of water use, network sensitivity, consumption, organisational perception of risk, water supplied by other water suppliers, responses to live backflow incidents, follow up on enforcement action
- when a warrant or additional support is required and how to obtain one
- organisational policies and requirements for inspections, including organisational response times for inspections and service levels for requested inspections
- why inspections might need to be reprioritised and rescheduled
- who should be involved with scheduling and inspection processes and who needs the scheduling information
- recording requirements and procedures and the importance of recording information and compiling an audit trail
- the agreed priority order for inspections and follow up inspection timescales
- resource availability including documentation, people, equipment, vehicles, time, the importance of maximising the use of resources and how to carry out scheduling to maximise them
- how to identify inspectors’ levels of skill and experience and the benefits of continuity of inspector involvement for follow up work
- the information required for inspection schedules including date, time, type, purpose, contact information and location
- the importance of confirming the inspection schedule and organisational policies and procedures for confirming inspections and communicating with domestic and non-domestic customers and licensed providers
- the implications of failed appointments and consequent compensation payments
- negotiation skills and why it may be necessary to negotiate inspection dates
- procedures for notified inspections
- different approaches for planned and emergency works and the potential extent and effects of unexpected and unplanned inspections and the reasons for this
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
External Links
Version Number
2
Indicative Review Date
2027
Validity
Current
Status
Original
Originating Organisation
Energy & Utility Skills
Original URN
EUSWFRBE6
Relevant Occupations
Engineering and Construction Trades, Law and Legal Services, Water Inspector
SOC Code
Keywords
water; fittings; byelaws; regulations; legislation; compliance; contravention; contamination; inspection; plan; schedule; enforcement; risk;