Work with other people in the waste management industry

Business Sectors (Suites): Frontline Environmental Services
Developed by: Energy & Utility Skills
Approved on: 01 Nov 2017


This Standard defines the competences required to work with other people. As well as being required to understand types of waste and associated hazards, you also need to know how to work with others, and how to pass on information in compliance with your organisational reporting system. This Standard is for anyone working in the waste management industry

Performance criteria

You must be able to:

Agree individual work activities when working with others

  1. agree the division of work with others before beginning work

  2. plan the best way to carry out the work to performance


  3. confirm the working methods that will be used to comply with

    operational requirements and Health & Safety Regulations

    Complete work activities with others

  4. carry out and complete work activities within performance


  5. check with other people for any difficulties which arise from

    carrying out the work

  6. prevent disagreements between people from disrupting work

    Use and communicate data and information

  7. complete work documentation in accordance with operational


  8. provide colleagues with information to enable them to undertake

    work in accordance with operational requirements

  9. obtain and communicate to colleagues required information in

    order to enable tasks to be undertaken effectively and safely

    Resolve problems which affect working with others

  10. notify the designated person when work is likely to be completed

    later than a pre-agreed schedule

  11. report instances of unsafe or disruptive behaviour in accordance

    with operational procedures

  12. report problems arising within own area of responsibility to the

    designated person

  13. notify matters outside the responsibility of the job role to the

    designated person

Knowledge and Understanding

You need to know and understand:

You need to know and General

  1. the potential hazards associated with different materials

  2. how to identify work-related hazards and risks

  3. details of operational procedures and documentation

  4. how to work constructively with colleagues and other people and

    resolve disagreements

  5. how to use personal protective equipment (PPE) in line with

    operational procedures

  6. operational procedures and why it is important to comply with


  7. the limits of the job responsibility when communicating with others

    Working with others

  8. how to develop productive working relationships with colleagues

  9. the nature of other peoples work

  10. how each persons work affects each other

  11. how to resolve misunderstandings

  12. how to make helpful contributions to work-related meetings and


  13. how to follow work plans and who to report any potential delays or

    issues to


Scope Performance

Scope Knowledge





Links To Other NOS

External Links

Version Number


Indicative Review Date

01 Nov 2021





Originating Organisation

Enegry & utility skills

Original URN


Relevant Occupations

Public Services, Waste Operative

SOC Code



Working; Others; People; Work activities; Agreement; Division of work; Productive working relationships