IT/Technology Service Catalogue and/or Service Level Management, Measurement and Reporting Level 2 Role LEGACY
URN: ESKITP7092L
Business Sectors (Suites): IT and Telecoms
Developed by: e-skills
Approved on:
2015
Overview
Performance criteria
You must be able to:
Knowledge and Understanding
You need to know and understand:
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
External Links
Version Number
Indicative Review Date
2015
Validity
Legacy
Status
Original
Originating Organisation
Original URN
Relevant Occupations
Application Support, Information and Communication Technology, Systems Support
SOC Code
3132
Keywords
Software; Hardware; Network; Service level