Implement change management processes
Overview
This standard is about managing changes to a project through the implementation of change management processes.
You will need to be able to use change management processes to support project control delivery, minimising negative impacts and maximising positive impacts of change on a project and its associated baselines.
Who this standard is for
This standard is for project controls-related roles, including project controls engineers, estimators, planners, schedulers, cost controllers, risk analysts, risk managers and contract managers.
Performance criteria
You must be able to:
- analyse project data to identify, document, and prioritise any changes as required
- assess the potential impact of changes:
- judge if a change is within or without scope
- evaluate its impact on project cost/benefit or business case
- make justifiable recommendations for managing or implementing change in a manner that reflects its scale:
- to maintain progress against a project baseline
- for project recovery
- apply change management processes to support project control delivery, managing approved and unplanned changes
- inform and advise key stakeholders for whom changes will or may have an impact
- implement correct procedures for change depending on commercial, internal or external influence
- collect Learning From Experience (LFE) data from the changes process for corporate memory
Knowledge and Understanding
You need to know and understand:
- the principles of change management, including change control processes and change control management
- the sources, types and classes of change, including techniques for analysing, assessing, and evaluating changes and their potential impact
- benefits of change control and potential consequences of uncontrolled changes
- the approaches for minimising negative, and maximising positive, impacts including minimising disruption and associated costs
- how to balance competing factors when making recommendations for managing or implementing a change
- contract mechanisms and commercial change
- internal change and the associated drawdown and use of contingency
- external change and how this would lead to the creation of a new baseline
- how to collect Learning From Experience (LFE) from the changes process for corporate memory
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Additional information:
Change
Types and classes of change may include:
- unplanned variances to the baseline
- changes to the scope of work
- changes to inputs, including labour costs and material costs
- final agreements
- interventions to maintain a project baseline
- scheduling changes
- resource adjustments
- changes to planned activity durations
- emergent risk
- exploited opportunities
Change control process
Change control process may include:
- stages, process and requirements for each stage, including for authorisation
- communication and reporting requirements
- contractual requirements, including record-keeping (including for owner/contractor organisations)
- project close out and information gathering for learning from experience
Change control management
Change control management may include:
- revision control
- coding, recording, and storing adjustments
- reporting
- factors, including organisational policy and contractual arrangements
- application of project control practices to meet the needs of the process, via detailed work instructions
- its implementation for time, cost, resource and risk