Service, maintain and repair operable partition wall systems

Business Sectors (Suites): Interior Systems (Construction)
Developed by: Construction Skills
Approved on: 01 Mar 2023


This standard is about servicing, maintaining, and repairing operable partition wall systems to ensure they operate safely, interpreting, information, adopting safe, healthy, and environmentally responsible work practices, selecting and using materials, components, tools and equipment
This standard is for people working in the occupational area of operable partitions and can be used by operatives, supervisors, and managers

Performance criteria

You must be able to:

P1 interpret the given information relating to the work and resources to confirm its relevance
P2** comply with the given, relevant legislation and official guidance to carry out your work and maintain safe and healthy work practices

P3 select the required quantity and quality of resources for the methods of work

P4 comply with organisational procedures to minimise the risk of damage to the work and surrounding area

P5 comply with the given contract information to carry out the work efficiently to the required specification

P6 complete the work within the allocated time, in accordance with the programme of work

Knowledge and Understanding

You need to know and understand:

Performance Criteria 1**

Interpretation of information

K1 the organisational procedures developed to report and rectify inappropriate information and unsuitable resources, and how they are implemented

the types of information, their source and how they are interpreted

K3 **the organisational procedures to solve problems with the information and why it is important they are followed

Performance Criteria 2

Safe work practices

K4 *current legislation and official guidance and how it is applied

 the types of fire extinguishers and how and when they are used

*K6 *how emergencies should be responded to and who should respond

*K7 *the organisational security procedures for tools, equipment, and personal belongings

*K8 *what the accident reporting procedures are and who is responsible for making the report

*K9 *why, when, and how health and safety control equipment should be used

K10 **how to comply with environmentally responsible work practices to meet current legislation and official guidance

Performance Criteria 3

Selection of resources

K11 *the characteristics, quality, uses, sustainability, limitations, and defects associated with the resources and how defects should be rectified

K12 how the resources should be used and how any problems associated with the resources are reported

K13 the organisational procedures to select resources, why they have been developed and how they are used

K14 *the hazards associated with the resources and methods of work and how they are overcome

Performance Criteria 4**

Minimise the risk of damage

K15 *how to protect work from damage and the purpose of protection

K16 *why disposal of waste should be carried out safely and how it is achieved

Performance Criteria 5

Meet the contract specification

*K17 *how methods of work, to meet the specification, are carried out and problems reported

*K18 *how maintenance of tools and equipment is carried out

Performance Criteria 6

Allocated time

*K19 *what the programme is for the work to be carried out in the estimated, allocated time and why deadlines should be kept


Scope Performance

Performance Criteria 1**

1 interpret drawings, specifications, schedules, method statements, risk assessments and manufacturers' information related to the work to be carried out

Performance Criteria 2
2 avoid of risk by complying with the given information relating to at least four of the following

2.1 methods of work

2.2 safe use of health and safety control equipment
2.3 safe use of access equipment
2.4 safe use, storage and handling of materials, tools, and equipment
2.5 safe use of lifting equipment, accessories, and props
2.6 specific risks to health

Performance Criteria 3
*3 *select resources associated with own work

*3.1* materials, components, and fixings
3.2 tools and equipment 

Performance Criteria 4
*protect the work and its surrounding area from damage
 maintain a clear and tidy workspace
6 dispose of waste in accordance with current legislation

Performance Criteria 5
7 demonstrate work skills to lubricate, adjust, level, plumb, align, operate, dismantle replace and assemble
8 use and maintain tools, and equipment
9 service, maintain and repair operable partition wall systems including manual and/or automatic and/or semi-automatic to given working instructions for at least two of the following

9.1 sliding and/or folding wall
9.2 operable wall
9.3 non-acoustic glass wall
9.4 vertically rising wall
9.5 accordion wall

Performance Criteria 6
10 complete own work within the estimated, allocated time to meet the needs of other occupations and/or client

Scope Knowledge

Disposal of waste**

1 environmental responsibilities, organisational procedures, manufacturers' information, statutory regulations, and official guidance

2 operative's response to situations in accordance with organisational authorisation and personal skills when involved with

2.1 fires, spillages, injuries
2.2 emergencies relating to occupational activities

Fire extinguishers
3 water, CO2, foam, powder, and their uses

4 those identified by risk assessment, methods of work, manufacturers’ technical information, statutory regulations, and official guidance

Health and safety control equipment
5 identified by the principles of prevention for occupational use, types and purpose of each type, work situations and general work environment

5.1 collective protective measures
5.2 local exhaust ventilation (LEV)
5.3 personal protective equipment (PPE)
5.4 respiratory protective equipment (RPE)


*6* drawings, specifications, schedules, method statements, risk assessments, manufacturers' information, official guidance, and current regulations associated with the installation, servicing, maintenance and repair of operable partition walls

Legislation and official guidance

*operative's responsibilities regarding potential accidents, health hazards and the environment whilst working in the workplace, below ground level, in confined spaces, at height, with tools and equipment, with materials and substances, with movement and storage of materials by manual handling and mechanical lifting


8 operative checks and care of tools, and equipment

Methods of work
9 application of knowledge for safe and healthy work practices, procedures and skills relating to the method and area of work and materials used to

9.1 identify system and source service, maintenance information, parts manuals, guides, electronic data, and cross reference
9.2 identify requirements of periodic, scheduled and event-based servicing methods for partition systems
9.3 secure components and ensure systems are safe for ongoing service, maintenance, and repairs
9.4 use lifting equipment and accessories
9.5 control and guide lifting appliances
9.6 dismantle partition systems, parts and components
9.7 recognise parts and components of operable partition wall systems
9.8 recognise and confirm manufacturer systems
9.9 store, protect and secure removed materials, parts and components
9.10 clean parts and components
9.11 diagnose and identify faults
9.12 repair and replace faulty, damaged, worn, and unserviceable parts and components in compliance with manufacturers specifications
9.13 repair and/or replace damaged materials
9.14 assemble operable wall systems
9.15 check power sources and supplies, as applicable to the isolator
9.16 complete running and safe operation checks
9.17 recognise and determine when specialist skills and knowledge are required and report accordingly
9.18 complete reports and debrief client
9.19 identify and follow the installation quality requirement
9.20 work with, around and in close proximity to plant and machinery
9.21 use tools, and equipment
9.22 work at height
9.23 use access equipment 

10 teamwork and communication
11 needs of other occupations associated with servicing, maintaining and repairing operable partition wall systems

12 those arising from information, resources and methods of work

*12.1* own authority to rectify
12.2 organisational reporting procedures

13 are estimated
14 organisational procedures for reporting circumstances which will affect the work programme
Protect work*
15 protect work against damage from general workplace activities, other occupations and adverse weather conditions
16 materials, components, and equipment relating to types, quantity, quality, sizes and the sustainability of standard and/or specialist

16.1 measuring and levelling equipment
16.2 materials
16.3 adhesives and fillers
16.4 fittings and fixings
16.5 consumables
16.6 tools, and/or portable powered tools and equipment
17 confirm resources and materials conform with the specification
18 methods of calculating quantity, length, area, and wastage associated with the method and procedure to service, maintain and repair operable partition wall systems

Security procedures
19 site, workplace, company and operative, vehicles





Links To Other NOS

External Links

Version Number


Indicative Review Date

01 Mar 2028





Originating Organisation


Original URN


Relevant Occupations

Construction Operatives

SOC Code



Sliding/folding wall; Operable wall; Non-acoustic glass wall; Vertically rising wall; Accordion wall