Implement communication systems for the project

URN: COSVR707
Business Sectors (Suites): Construction Site Supervision
Developed by: CITB
Approved on: 2020

Overview

"This standard is about implementing communication systems for the project  and maintaining the communication systems to provide information ensuring workplace personnel know their job responsibilities in accordance with current organisational requirements which are equal to or exceed current statutory and legislative requirements
This standard is for people working in the occupational area of construction site supervision which is defined as the supervision of multiple construction trades and disciplines and can be used by operatives, supervisors and managers"


Performance criteria

You must be able to:

"​P1      implement and record the organisational and communication
          systems for the project for four of the following:
          1.1      site management
          1.2      site or head office team
          1.3      contract administration
          1.4      health, safety, welfare, wellbeing and environment
          1.5      project team
          1.6      sharing of project data
          1.7      contractors and sub-contractors
          1.8      the client, customer or their representative
P2      maintain communication systems by confirming the methods of
          communication, reporting, recording and retrieving information
          with at least three of the following stakeholders:
          2.1      the client, customer or their representatives
          2.2      consultants
          2.3      contractors
          2.4      sub-contractors
          2.5      third parties
          2.6      public utilities
          2.7      emergency services
          2.8      visitors
          2.9      statutory authorities
P3      identify, investigate and record evidence of procedural change in
          at least two of the following methods of communication and
          implement and record the action taken:
          3.1      oral
          3.2      written
          3.3      graphic
          3.4      electronic
P4      implement organisational systems to record and provide
          feedback"


Knowledge and Understanding

You need to know and understand:

Performance Criteria 1 Implement systems K1 how to implement organisational and communication systems for the project in relation to: K1.1 site management K1.2 site or head office team K1.3 contract administration K1.4 health, safety, welfare, wellbeing and environment K1.5 project team K1.6 sharing of project data K1.7 contractors and sub-contractors K1.8 the client, customer or their representative Performance Criteria 2 Maintain methods of communication K2 how to maintain oral, written, graphic and electronic methods of communication between the following stakeholders: K2.1 the client, customer or their representative K2.2 consultants K2.3 contractors K2.4 sub-contractors K2.5 third parties K2.6 public utilities K2.7 emergency services K2.8 visitors K2.9 statutory authorities K3 how to report, record and retrieve oral, written, graphic and electronic communication information in accordance with organisational requirements K4 why you need to implement methods of oral, written, graphic and electronic communication between stakeholders Performance Criteria 3 Identify and evidence procedural change K5 how to confirm procedural change in oral, written, graphic and electronic communication Performance Criteria 4 Implement systems for feedback K6 how to collect feedback on oral, written, graphic and electronic communication systems K7 how to use the feedback to identify ways of improving oral, written, graphic and electronic communication


Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number

2

Indicative Review Date

2025

Validity

Current

Status

Original

Originating Organisation

CITB

Original URN

COSVR707

Relevant Occupations

Construction and Building Trades Supervisors

SOC Code

5330

Keywords

Communication; Information; Procedures; Responsibilities; Implement systems; Procedural change; Feedback;