Manage the performance of teams and individuals
Overview
Performance criteria
You must be able to:
P2 give opportunities for team members to collaborate on the allocation of work within the team
P3 allocate work, making the best use of team resources and abilities
P4 allocate work which provides team members with suitable learning opportunities
P5 clearly define team responsibilities and limits of authority
P6 provide sufficient information to the team when allocating work in accordance with organisational requirements
P7 confirm understanding of work allocations with team members at appropriate intervals
P8 agree with stakeholders on the prioritisation of objectives and reallocation of resources where team resources are insufficient
P11 develop work plans which are consistent with team objectives and organisational aims and agree these with team members
P12 ensure that objectives and work plans are set within organisational requirements
P13 ensure the objectives and work plans take account of team members' capabilities and development needs
P14 provide support, information, advice and guidance to teams and individuals to enable delivery of their work plans
P15 review and update the work plans as appropriate to take account of individual, team and organisational changes
Assess the performance of teams and individuals and provide feedback
P16 clearly explain the purpose of monitoring performance to those involved
P17 give opportunities to teams and individuals to monitor their own performance against objectives and work plans
P18 monitor the performance of teams and individuals based on sufficient, valid and reliable information
P19 provide constructive feedback in a manner that encourages team members to improve their performance
P20 provide feedback in a way which shows respect for the individuals and the need for confidentiality
P21 give opportunities for teams and individuals to respond to and discuss feedback received
Knowledge and Understanding
You need to know and understand:
Allocate work to teams and individuals **
Performance Criteria 1**
K1 how and why to identify team objectives in line with the aims, policies and values of the organisation
Performance Criteria 14**
K14 how and why to provide support, information, advice and guidance to teams and individuals to enable delivery of their work plans
Performance Criteria 15**
K15 how and why to review and update the work plans as appropriate to take account of individual, team and organisational changes
Assess the performance of teams and individuals and provide feedback**
Performance Criteria 16**
K16 how and why to clearly explain the purpose of monitoring performance to those involved
Performance Criteria 17 **
K17 how and why to give opportunities to teams and individuals to monitor their own performance against objectives and work plans
Performance Criteria 18**
K18 how and why to monitor the performance of teams and individuals based on sufficient, valid and reliable information
K19 how and why to take account of individual circumstances and organisational constraints when monitoring performance
Performance Criteria 19
**
K20 how and why to provide constructive feedback in a manner that encourages team members to improve their performance
Performance Criteria 20
K21 how and why to provide feedback in a way which shows respect for the individuals and the need for confidentiality
Performance Criteria 20
K22 how and why to give opportunities for teams and individuals to respond to and discuss feedback received