Responding to incidents, hazardous conditions and emergencies in downstream operations

Business Sectors (Suites): Downstream Operations
Developed by: Cogent
Approved on: 29 Mar 2019


​This standard addresses the competences required to respond to incidents, hazardous conditions and emergencies.

To demonstrate your competence you must generate, gather and present evidence of reporting and correcting incidents, hazardous conditions and emergencies

This includes:

1 Fire
2 Toxic vapour and/or liquid release
3 Injured personnel
4 Major plant or service failure
5 Flood
6 Uncontrolled release of hydrocarbons
7 Explosions

This standard deals with the following:

1 Report incidents, hazardous conditions and emergencies
2 Contribute to the correction of incidents, hazardous conditions and emergencies

During this work you must take account of the relevant operational requirements and safe working practices AS THEY APPLY TO YOU.

This Standard is suitable for those working in the downstream fuel environment.

Previous version:
Adapted from Unit 4 of Refinery Field Operations NOS – version April 2005

Performance criteria

You must be able to:

P1 identify the nature, location and scope of incident
P2 raise the appropriate alarms
P3 report the incident to the appropriate people in accordance with plant reporting procedures
P4 provide accurate and unambiguous information to the appropriate people
P5 complete all relevant documentation
P6 follow appropriate procedures after the situation has been assessed
P7 inform appropriate people as actions are taken
P8 take the correct actions, in accordance with procedures, to make the process safe
P9 take the correct actions, in accordance with procedures, to deal with the incident
P10 minimise the incident, hazard or emergency
P11 minimise waste and loss
P12 act promptly and in association with others
P13 correctly modify actions in response to changing conditions
P14 work safely in accordance with operational requirements

Knowledge and Understanding

You need to know and understand:

​K1 how to select, use, maintain and report defects for PPE
K2 your responsibilites and the implications of statutory  and organisational requirements
K3 how to interpret operational requirements
K4 the emergency procedures for plant and site
K5 how to work with and within the Permit to Work system
K6 the types of incidents which should be reported and who should they be reported
K7 how the alarm should be raised for each type of incident
K8 how to access, interpret and implement site emergency plans; environmental procedures; plant emergency procedures
K9 how to communicate effectively
K10 the procedure for responding at an early stage of an incident
K11 your own responsibilities during emergencies
K12 the potential incidents within your area of responsibility and the actions to be taken
K13 the need for and use of emergency equipment
K14 the appropriate first response to casualties
K15 the effect of the emergency on plant, equipment and personnel


Scope Performance

Scope Knowledge





Links To Other NOS

External Links

Version Number


Indicative Review Date

29 Mar 2024





Originating Organisation


Original URN


Relevant Occupations

Engineering, Engineering and Manufacturing Technologies, Plant and Machine Operatives n.e.c, Process, Plant and Machine Operatives

SOC Code



response, incidents, hazardous, conditions, emergencies, evidence, reporting, safety