Monitor and review the learning environment in promoting inclusion

Business Sectors (Suites): Family learning
Developed by: CLD Standards Council Scotland
Approved on: 30 Mar 2023


This standard is about gathering feedback from others on ways in which practices can be improved to ensure that learning environments are inclusive. It involves keeping the environment under constant review, identifying improvements, gaining support for your proposal and implementing change.

Performance criteria

You must be able to:

  1. develop and implement monitoring arrangements, including standardised processes

  2. obtain feedback from participants on their experiences of the learning environment

  3. review resources and facilities to ensure all participants can be included

  4. obtain feedback from practitioners on any improvements that could be made to promote inclusion

  5. identify and report on improvements which could be made to promote inclusion

  6. gain support for proposals for changes to improve the promotion of inclusion

  7. implement any necessary changes to the environments to promote inclusion

Knowledge and Understanding

You need to know and understand:

  1. what methods may be used to monitor the environment, and how to select the most appropriate method
  2. the importance of discussing requirements with participants and ways in which this can be done sensitively and discreetly
  3. the different requirements that groups and individuals may have in relation to inclusion
  4. the resources that are available in order to provide an inclusive environment 
  5. how to ensure that the environments are physically accessible to all who wish to participate in Family Learning
  6. strategies for making the environment more welcoming
  7. legislation relating to anti-discriminatory practice and the implications of this when working with participants
  8. ways in which you identify practitioners' understanding of issues relating to equality, diversity and inclusion
  9. sources of relevant information, locally and nationally and how these can be accessed
  10. the changes that could be implemented by practitioners to improve and promote inclusive practice


Scope Performance

Scope Knowledge






Family includes any person who has parental responsibility for a child and any other person with whom the child has been living Each family is unique and can include parents, carers, guardians, grandparents, other relatives, chosen family and of course, children and young people.  


This covers any physical, human or financial resource that supports the family learning process and could include technical equipment, IT-based resources, buildings, sources of specialist knowledge, local assets.

Links To Other NOS

External Links

Version Number


Indicative Review Date

30 Mar 2028





Originating Organisation


Original URN


Relevant Occupations

Direct Learning Support, Education and Training

SOC Code


Family; Learning; Accessible; Environment; Adults; Children