Plan and design the career development offer

Business Sectors (Suites): Career Development
Developed by: CLD Standards Council Scotland
Approved on: 28 Jun 2021


This standard is for career development practitioners.

This standard is about understanding the market needs and requirements for career development and being able to provide a provision that is relevant, valued and sustainable. It includes planning, designing and negotiating the content and scope of delivery.

Performance criteria

You must be able to:

  1. identify the need and market for career development provision
  2. consult with clients and organisations to identify and explore their specific requirements
  3. plan and design a core provision offer based on need, best practice and practitioner skills and knowledge within resources available
  4. communicate, influence and negotiate with clients and organisations on how the provision offer can best meet their needs and provide most value
  5. identify the outcomes and appropriate measures of success for proposed interventions
  6. agree with clients and organisations appropriate contracts, proposals or agreements to define scope, budget and compliance with professional standards and code of ethics
  7. work in collaboration with clients and organisations to design the provision content, and identify how it links with other interventions
  8. work in collaboration with clients and organisations to plan, deliver, monitor and evaluate the provision
  9. train others as required to deliver the provision offer
  10. evaluate effectiveness of provision offer and plan improvements as required
  11. act in ways that adhere to the ethical practice required within your organisation or profession
  12. challenge any prejudice, use of stereotypes, discrimination and unethical or oppressive behaviour
  13. encourage individual autonomy in the career development process
  14. promote inclusivity, diversity and equality of opportunity
  15. maintain confidentiality and security of individual information that meets relevant legal requirements and organisational policies
  16. demonstrate understanding of legal requirements, local procedures and own accountability for safeguarding young people and vulnerable adults

Knowledge and Understanding

You need to know and understand:

  1. legal, organisational and policy requirements relevant to your role and the activities being carried out
  2. relevant ethical principles and codes of professional ethical practice and the consequences of not adhering to them
  3. the boundaries and limits of own professional expertise
  4. the boundaries of confidentiality, when it is appropriate to disclose confidential information to others and the processes required
  5. measures to safeguard young people and vulnerable adults
  6. the current and emerging needs for career development provision and the range of clients and stakeholders
  7. how to provide evidence of the benefits that career development provision offer to a range of clients and stakeholder groups

  8. the key components of an effective career development provision offer

  9. how to plan and design the career development provision offer to meet different needs and contexts
  10. measures and indicators of success, and how to agree these for the provision provided
  11. how to write a proposal or contract that defines the scope, costs and quality assurance for the provision on offer
  12. awareness of a range of career development resources and techniques to deliver the provision offer

  13. the value and range of learning approaches

  14. how to coach, train and mentor others to deliver aspects of the career development provision
  15. how to encourage individuals' ownership of the career development process
  16. the potential of technology to improve delivery and how to overcome any limitations it presents


Scope Performance

Scope Knowledge






Hardware (devices/kit) and online methods/tools/apps which can be used in the delivery and assessment of learning programmes.


This covers any physical or human resource that supports the learning and development process and could include technical equipment, digital technologies (including online tools and apps), handouts, workbooks, people – for example external speakers – and visits to places of interest


The career development activities offered by a team, service, organisation or sector.


All those who have an interest in career development activities.

Links To Other NOS

External Links

Version Number


Indicative Review Date

31 Mar 2026





Originating Organisation


Original URN


Relevant Occupations

Education and Training, Executive Coach, Functional Managers, Helpline Workers, HR Staff, Learning Mentor, Managers and Leaders with responsibility for interagency working, Personnel, Training and Industrial Relations Managers , Professional Occupations, Research Professionals, Teaching Professionals, Careers Advisers and Vocational Guidance Specialists, Line Managers, Supervisors and Team Leaders

SOC Code



advice, aspiration, career, client-centred, development, education, employment, equality, ethical, goals, group, individual, information, labour market, learn, motivation, needs, network, objective, partnership, plan, practice, refer, reflect, theory