Lead and manage career development work

Business Sectors (Suites): Career Development
Developed by: CLD Standards Council Scotland
Approved on: 28 Jun 2021


This standard is for career development practitioners.

This standard is about leading and managing career development work in an educational, training or rehabilitation institution, such as a school, college, work- based training provider, university or secure estate, or in a community setting or employing organisation. It relates to leading and managing provision of career development work as appropriate to your role. 

The provision of career development work could include careers information, advice and guidance, coaching and career-related learning.

Performance criteria

You must be able to:

  1. negotiate with senior leaders and managers on policy, priorities and resources for career development work
  2. design and plan, individually or with others, an overall programme of career development work
  3. manage the contributions of staff with responsibilities for delivering elements of career development work
  4. prepare, manage and account for budgets for career development work
  5. oversee the establishment, maintenance and development of comprehensive, up to date and accessible careers information provision
  6. work with staff within the organisation to identify individuals' advice and guidance needs, and refer individuals to advisers working in, and with, the organisation
  7. negotiate or commission careers information, advice and guidance services from external providers where warranted
  8. secure effective partnerships with others in own organisation to contribute to the programme of career development work
  9. secure effective partnerships with employers, education and training providers and other external agencies to contribute to the career development work in the organisation where appropriate
  10. analyse the training needs of staff involved in career development work
  11. plan and lead training and briefing sessions for staff and review the impact of training
  12. review and evaluate the overall provision of career development work in the organisation, using relevant and appropriate quality frameworks
  13. manage continuous improvement, change and innovation in career development practice within the organisation
  14. act in ways that adhere to the ethical practice required within your organisation or profession
  15. challenge any prejudice, use of stereotypes, discrimination and unethical or oppressive behaviour
  16. encourage individual autonomy in the career development process
  17. promote inclusivity, diversity and equality of opportunity
  18. maintain confidentiality and security of individual information that meets relevant legal requirements and organisational policies
  19. demonstrate understanding of legal requirements, local procedures and on accountability for safeguarding young people and vulnerable adults

Knowledge and Understanding

You need to know and understand:

  1. legal, organisational and policy requirements relevant to your role and the activities being carried out
  2. relevant ethical principles and codes of professional ethical practice and the consequences of not adhering to them
  3. the boundaries and limits of own professional expertise
  4. the boundaries of confidentiality, when it is appropriate to disclose confidential information to others and the processes required
  5. measures to safeguard young people and vulnerable adults

  6. the sources of advice, support and new ideas for career development work

  7. the main components of career development work
  8. the range of people, internal and external to the organisation, who could contribute to career development work, and their respective roles
  9. the resources needed to deliver career development work

  10. the sources of careers information

  11. how to design programmes of work for career-related learning
  12. the principles of partnership working
  13. how to prepare a specification for information, advice and guidance provision
  14. how to commission careers information, advice and guidance provision where appropriate
  15. the main quality frameworks for career development work
  16. how to monitor, review and evaluate career development practice
  17. the potential of technology to improve delivery and how to overcome any limitations it presents

  18. how to structure and write a development and improvement plan

  19. how to analyse staff training needs and identify the most effective approaches to staff training
  20. how to lead on change management and innovation within the organisation
  21. how to encourage individuals' ownership of the career development process


Scope Performance

Scope Knowledge






This covers any physical or human resource that supports the learning and development process and could include technical equipment, digital technologies (including online tools and apps), handouts, workbooks, people – for example external speakers – and visits to places of interest


The career development activities offered by a team, service, organisation or sector.

Hardware (devices/kit) and online methods/tools/apps which can be used in the delivery and assessment of learning programmes.

Links To Other NOS

External Links

Version Number


Indicative Review Date

31 Mar 2026





Originating Organisation


Original URN


Relevant Occupations

Education and Training, Executive Coach, Functional Managers, Helpline Workers, HR Staff, Learning Mentor, Managers and Leaders with responsibility for interagency working, Personnel, Training and Industrial Relations Managers , Professional Occupations, Research Professionals, Teaching Professionals, Careers Advisers and Vocational Guidance Specialists, Line Managers, Supervisors and Team Leaders

SOC Code



advice, aspiration, career, client-centred, development, education, employment, equality, ethical, goals, group, individual, information, labour market, learn, motivation, needs, network, objective, partnership, plan, practice, refer, reflect, theory