Process customer orders and payments

URN: CFASAL022
Business Sectors (Suites): Fencing,Sales (2013),Treework
Developed by: Skills CFA
Approved on: 2016

Overview


Performance criteria

You must be able to:


Knowledge and Understanding

You need to know and understand:


Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number


Indicative Review Date

2016

Validity

Current

Status

Original

Originating Organisation


Original URN


Relevant Occupations

Business Sales Executives, Marketing and Sales Managers, Sales Accounts and Business Development Managers, Sales Related Occupations, Telephone Salespersons, Arboriculture and forestry

SOC Code

3552

Keywords

Obtain customer information; identify customer requirements; identify available resources; process sales orders; supply products and/or services; raise invoices; authorise sales; communication; organisational selling procedures; using sales databases; processes for ordering products; payment methods; order fulfilling