Sell products and/or services face-to-face
URN: CFASAL017
Business Sectors (Suites): Leisure Management,Sales (2013)
Developed by: Skills CFA
Approved on:
2016
Overview
Performance criteria
You must be able to:
Knowledge and Understanding
You need to know and understand:
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
External Links
Version Number
Indicative Review Date
2016
Validity
Current
Status
Original
Originating Organisation
Original URN
Relevant Occupations
Business Sales Executives, Marketing and Sales Managers, Sales Accounts and Business Development Managers, Sales Related Occupations, Telephone Salespersons
SOC Code
3552
Keywords
Sales cycle; sales leads; advising customers; obtain and record information; upselling; cross-selling; face-to-face selling; door-to-door selling; sales materials; identify customer requirements; questioning techniques; unique selling points; customer objections; closing sales; organisational objectives; proactive selling; reactive selling; verbal and non-verbal listening; points of differentiation