Develop your skills to work effectively with people from different countries or diverse cultures 1 LEGACY

URN: CFAIWS1L
Business Sectors (Suites): Intercultural Working: Standards for working with people from different countries and diverse cultures
Developed by: Skills CFA
Approved on: 2010

Overview


Performance criteria

You must be able to:


Knowledge and Understanding

You need to know and understand:


Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number


Indicative Review Date

2010

Validity

Legacy

Status

Original

Originating Organisation


Original URN


Relevant Occupations

Administration, Administration and Secretarial Occupations, Agricultural Machinery Operator, Agriculture, Architects, Town Planners and Surveyors, Architecture, Artistic and Literary Occupations, Arts, Media and Publishing, Assemblers and Routine Operatives, Associate Professionals and Technical Occupations, Building and Construction, Building Trades, Business Analyst, Business and Statistical Professionals, Business, Administration and Law, Child Development and Well Being, Childcare and Related Personal Services, Communications, Construction Operatives, Construction Trades, Construction, Planning and the Built Environment, Corporate Managers and Senior Officials, Customer Service Occupations, Design Associate Professionals, Direct Learning Support, Draughtpersons and Building Inspectors, Education and Training, Electrical Trades, Elementary Administration Occupations, Elementary Agricultural Occupations, Elementary Cleaning Occupations, Elementary Construction Occupations, Elementary Goods Storage Occupations, Elementary Occupations, Elementary Personal Services Occupations, Elementary Process Plant Occupations, Elementary Sales Occupations, Elementary Security Occupations, Engineering Professionals, Farmer, Food Preparation Trades, Foundations for Learning and Life, Functional Managers, General, General Farm Worker, Geography, Government and Related Organisations, Hairdressers and Related Occupations, Health and Social Care, Health and Social Services Officers, Health Associate Professionals, Health Professionals, Health, Public Services and Care, Healthcare and Related Personal Services, History, Philosophy and Theology, Hospitality and Catering, Housekeeping Occupations, Information and Communication Technology, IT Service Delivery Occupations, Language, Literature and Culture, Law and Legal Services, Legal Professionals, Leisure and Travel Service Occupations, Leisure, Travel and Tourism, Librarians and Related Professionals, Linguistics, Local Area Archives, Managers and Senior Officials, Media and Communication, Media Associate Professionals, Medicine and Dentistry, Mobile Machine Drivers and Operatives, Performing Arts, Personal Service Occupations, Personal Services Occupations NEC, Plant and Machine Operatives, Politics, Preparation for life and work, Preparation for work, Printing Trades, Process Operatives, Process, Plant and Machine Operatives, Production Managers, Professional Occupations, Protective Service Occupations, Public Service Professionals, Public Services, Publishing and Information Services, Quality and Customer Care Managers, Research Professionals, Retail and Commercial Enterprise, Retailing and Wholesaling, Sales and Customer Services Occupations, Sales Assistants and Retail Cashiers, Sales Related Occupations, Science and Engineering Technicians, Secretarial and Related Occupations, Service Enterprises, Skilled Agricultural Trades, Skilled Trades NEC, Skilled Trades Occupations, Social Sciences, Social Welfare Associate Professionals, Sociology and Social Policy, Sport, Leisure and Recreation, Sports and Fitness Occupations, Systems Support, Teaching and Lecturing, Teaching Professionals, Textile and Garment Trades, Theology and Religious Studies, Therapists, Tractor Driver, Transport Associate Professionals, Transport Drivers and Operatives, Transportation Operations and Maintenance, Travel and Tourism, Urban, Rural and Regional Planning, Vehicle Trades, Warehouse and Distribution

SOC Code

4159

Keywords

language, communication, cohesion, racism, prejudice, stereotype, culture, multicultural, diversity, equality, respect, ESOL, intercultural, respect, training, international, other countries, interpersonal skills