Deliver seamless customer service with a team Legacy

URN: CFACSB16
Business Sectors (Suites): Customer Service (2013),Gambling Operations
Developed by: Skills CFA
Approved on: 2016

Overview


Performance criteria

You must be able to:


Knowledge and Understanding

You need to know and understand:


Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number


Indicative Review Date

2016

Validity

Legacy

Status

Original

Originating Organisation


Original URN


Relevant Occupations

Bingo Caller, Cashier, Customer Service Occupations, Dealer, Gaming Machine Assistant, General Assistant

SOC Code

7219

Keywords

team work; delivery; maintain loyalty; work with others; team; working relationships; co-operation; support; gambling