Advise and coach customers on the use of online facilities LEGACY
URN: PPLTT53L
Business Sectors (Suites): Travel and Tourism
Developed by: People 1st
Approved:
2018
Overview
Performance criteria
You must be able to:
Knowledge and Understanding
You need to know and understand:
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
External Links
Version Number
Indicative Review Date
2018
Validity
Legacy
Status
Tailored
Originating Organisation
Original URN
Relevant Occupations
Leisure and Travel Service Occupations, Leisure Senior Travel Adviser, Leisure Travel Consultant, Local Tour Guide, Senior Travel Adviser, Tourism Assistant, Tourism Information Officer, Travel Adviser, Travel and Tourism Service Occupations
SOC Code
6212
Keywords
online, on-line, customer, web, internet, web-based, multi-channel, coaching, selling