Supervise an aviation security team
URN: PPLAGSO32
Business Sectors (Suites): Aviation Ground Security Operations
Developed by: People 1st
Approved on:
2021
Overview
This standard is about supervising an aviation security team. This involves planning, organising and briefing team members, providing information, sharing out duties among the aviation security team. This also involves monitoring the team’s performance, identifying and dealing with shortfalls and supporting the aviation security team to maintain shift performance.
This standard is for aviation security supervisors.
When you have completed this standard, you will be able to demonstrate your knowledge of and ability to:
• Supervise an aviation security team
Performance criteria
You must be able to:
1. Plan and organise the aviation security team to meet organisational security requirements and anticipated passenger traffic
2. Allocate and confirm duties according to the roster plan, resources available and anticipated passenger traffic
3. Brief the aviation security team on the requirements for the shift and provide the required information and resources, in line with organisational procedures
4. Confirm the aviation security team understand their duties, roles and responsibilities for the shift
5. Supervise and monitor the aviation security team to ensure compliance with organisational standards, policies and procedures
6. Identify deficiencies and non-compliance and either deal with them immediately or take action to improve performance such as corrective and preventative actions in line with organisational procedures
7. Provide support to aviation security team members as required to maintain compliance and standards in line with the organisation’s procedures
8. Communicate in a way which demonstrates respect for aviation security team members and promotes the values of your organisation
9. Respond to any issues which occur within the limits of your authority according to organisational procedures
10. De-brief the aviation security team against the organisation’s standards and requirements set out in the pre-shift briefing
11. Provide feedback to aviation security team members to recognise their achievements and identify areas for improvement
12. Provide opportunities for aviation security team members to respond to your feedback
13. Maintain the confidentiality of feedback provided to aviation security team members
14. Motivate your team members
Knowledge and Understanding
You need to know and understand:
1. The roles and responsibilities of the aviation security team
2. Your organisation’s values, standards, policies, procedures and requirements for the shift
3. How to plan and organise aviation security team members and allocate duties to meet organisational shift requirements
4. Your organisation’s briefing and de-briefing procedures and items to be included
5. The importance of confirming the aviation security team members understand their duties, roles and responsibilities for the shift
6. Your organisation’s procedures for supervising, monitoring and dealing with deficiencies in aviation security team performance
7. Communication techniques and how to adapt these to the needs of different aviation security team members and situations in aviation security
8. The importance of recognising diversity in relation to age, disability, religion, sexual orientation, gender identity, ethnicity, and physical appearance
9. Special circumstances or situations which may arise and your organisation’s procedures for responding to them
10. How and when to provide support and feedback to aviation security team members to maintain performance
11. The importance of maintaining the confidentiality of feedback provided to aviation security team members
12. How to motivate team members
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Your Organisation**
This is the company you work for or are contracted to.
Organisation’s Procedures**
These are the procedures your organisation has in place to ensure compliance with relevant rules, regulations, instructions, policies, procedures, legislation and laws relevant to the activity.
Colleagues(s)
Colleague(s) include your co-workers, supervisors or managers, and possibly trainees. They may also be known as internal customers.
Customer(s)
In the aviation security environment this includes any person who passes through or has the potential to pass through a defined aviation security area, examples could include internal customers such as colleagues, line manager, trainees or external customers such as passengers, suppliers, contractors, visitors, staff, compliance authorities etc
Links To Other NOS
External Links
Version Number
1
Indicative Review Date
2026
Validity
Current
Status
Original
Originating Organisation
People 1st
Original URN
PPLAGSO32
Relevant Occupations
Elementary Security Occupations, Transport Operations and Maintenance
SOC Code
9231
Keywords
Supervise, aviation, security, team, performance, feedback